Dr. Geeta Nayyar: Better Healthcare in a New Era of Technology

“Inevitably, at the end of the ‘myth and disinformation train’ are doctors and nurses cleaning up the mess in the emergency room. There is a potion or snake oil for every ailment, from skincare to curing baldness…”

On May 16th, Merion West’s Henri Mattila interviewed Dr. Geeta Nayyar, a leader at the intersection of technology and healthcare. Dr. Nayyar currently serves as the Chief Medical Officer (CMO) at Radiant Graph, a company focused on intelligent personalization for consumer health engagement and sits on the board of the American Telemedicine Association. Previously, she has held the role of CMO at both Salesforce and AT&T. She received her medical degree at the University of Miami Miller School of Medicine.

Dr. Nayyar is the author of the 2023 book Dead Wrong: Diagnosing and Treating Healthcare’s Misinformation Illness, which examines the spread of myths and disinformation in healthcare.

In this interview, Dr. Nayyar discusses her background as a CMO and delves into the challenges and opportunities presented by the evolving landscape of technology, including her insights on the promise and peril of social media and artificial intelligence. Notably, she calls for a new paradigm of regulation so that healthcare professionals and institutions can be emboldened to speak directly to consumers and patients in social media spaces.